Contact the Commission’s PRIME Response Centre
1-709-778-1000 or toll free 1-800-563-9000

OR CONTACT A SPECIFIC STAFF MEMBER, DEPENDING ON THE NATURE OF THE QUESTION 

Q: Why did I not qualify for my practice refund?
A: Call Jo-Ann Woodland at (709) 778-2925 or Cavell Hardiman at (709) 778-1210

Q: How was my experience refund or charge calculated?
A: Call Marlene Parsons at (709) 778-1211 or Lisa Hynes at (709) 778-1189 

Q: How was my experience incentive range calculated?
A: Call Marlene Parsons at (709) 778-1211 or Lisa Hynes at (709) 778-1189 

Q: Why were specific costs on my PRIME Status Report paid, and for which services?
A: Call (709) 778-1000

Q: Will a specific claim(s) affect my PRIME assessment(s)?
A: Call Marlene Parsons at (709) 778-1211 or Lisa Hynes at (709) 778-1189 

Q: What occupational health and safety training do I need and how do I register for this training?
A: Call Dee Anne Felthman-Scott at (709) 778-1044