The key to a successful return-to-work program is a partnership among workers, employers, health care providers and the Commission. The health care professional’s role is not only to diagnose and treat the illness or injury, but to advise and support the injured worker, to communicate with the injured worker, the employer and the Commission, and to collaborate with other health care professionals. We value that partnership in providing injured workers with a safe and early return to the most productive employment possible. We provide services and treatments based on the type of injury sustained, the reports received from health care providers and standard health care practices in Canada. The Commission will cover health care services to an injured worker where, in its opinion, the service is appropriate for the worker's compensable injury.
Some examples of health care services covered by the Commission include:
Are you a new health care provider or vendor?
You will need a vendor number to invoice the Commission for services provided to injured workers. To request a vendor number, telephone 709-778-1355. All vendors must be registered with the Commission and your assessment account must be in good standing (no money owed). If your account is overdue, your invoice payment may be withheld and applied to your overdue assessment balance. To contact the Health Care Services division, phone: 1-800-563-9000, ext. 1108 or (709)-778-1108.
Health Care Tendered Items
Web services launched November 13, 2012 for physiotherapy clinics The Workplace Health, Safety and Compensation Commission (the Commission) has implemented a new financial system for the procurement of health care products and services. This includes a web service for physiotherapists to submit and reconcile invoices through the connect web portal. By moving the management of purchase orders and invoicing to the web, physiotherapy clinics will have an easier, more efficient way to track purchase orders (PO), invoices and payments issued by the Commission for physiotherapy services and reports. Over 60% of physiotherapy reports are submitted over the web. The Commission will work with any clinic that wishes to move to web reporting before this new system is implemented. In addition to physiotherapy invoicing, the message center in connect has been redesigned for all web users. Incoming messages from the Commission are categorized by topic so they are easier to access and manage.