The vision of the Commission is of safe and healthy workplaces within a viable and sustainable insurance system which reduces the impact of workplace injuries by providing the highest level of service to workers and employers.

Values statement

The Commission believes that our values support the vision and mission of the Commission and will ensure our success in achieving the desired outcomes for the 2007 strategic plan. These values are the fundamental principles that will guide our behaviour and decision making in all that we do each and every day to support injured workers and employers in Newfoundland and Labrador.

Transparency - Each individual will work to ensure programs and services are easy to access and understand and decisions and actions are clear, reasonable and open to examination.

Compassion - Each individual will treat each other and those they serve truthfully, fairly and with care and empathy.

Leadership - Each individual will perform their roles and responsibilities and will work towards being a recognized leader in their position; and each individual will initiate and promote improvements in how they serve others and work together.

Accountability - Each individual will be responsible for their actions and performance.

Teamwork - Each individual will support each other and work collaboratively to ensure the Commission fulfills its mandate.